Shipping & Delivery Information
***Urgent Note Please Read ***
Due to the global effect of the coronavirus (COVID-19), we are experiencing challenges with delivery time frames and stock levels. Please look out for your ship confirmation email that indicates when your item(s) have been shipped. We appreciate your patience as we work diligently to ship your order in a timely manner.
The overwhelming increase for small parcel carriers and/or postal-code-restricted delivery zones may create additional delays in the delivery of your order. Please check the tracking link within your ship confirmation email for the most updated information regarding your delivery.
Please allow up to 2 business months for orders. Some items on your order may arrive separately. Please contact us if you have not received your full order within 2 business months.
Your patience is greatly appreciated.
*** End Urgent Note ***
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
Shipping is free site wide. No minimum purchase amount is required.
The time frame for order delivery is divided into two parts:
• Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and the post office process the orders, which takes an additional 2–5 days.
• Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.International delivery usually takes about 15–30 business days. US orders are shipped by ePacket, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.